Job Description: The 9Round Manager will serve as the operations manager to multiple 9Round locations in Columbia, MO. In addition to ensuring financial viability and growth of our locations, the Manager is tasked with ensuring 9Round franchise standards are maintained and the quality of our product and services remain superior.
Areas of Responsibility:
· Selling memberships with a focus on monthly total revenue. Emphasis should be placed on ensuring trainers utilize effective sales techniques, achieving appropriate conversion rates, and a comprehensive plan of contacting prospective 9Round members is enforced.
· Calling and emailing to Prospects, Lost Members, and potential members to ensure appropriate progress is made toward established goals.
· Scheduling of employees to ensure appropriate staffing and minimize labor expense.
· Addressing member cancellations, questions, and concerns.
· Hiring and properly training employees.
· Maintaining a clean and presentable gym.
· Keeping social networks updated regularly.
· Assist ownership in determining new avenues of growth for additional 9Round locations.
· Maintaining a focus on monitoring monthly expenses.
· Maintaining superior customer service with all members (previous & future).
· Developing, monitoring, and analyzing monthly marketing plans to ensure established revenue goals are met.
· Any and all duties required to run a successful, profitable gym that adheres to the Franchise Standards.
· Candidates must be physically fit and should possess superior customer service, business, management, sales and marketing skills.
· Candidates must be able to attend a 2-day 9Round manager training program in Kansas City at select locations.
· Good problem solving, interpersonal, organizational and communication skills are also essential for success.
· Self-driven with a desire for continuous advancement opportunities.
$31,200/yr base plus Manager Compensation Plan
9Round offers a unique, fun and proven workout that guarantees results. With No Class Times, members can walk in and immediately work out at their convenience. The 30-minute full-body workout is FAST and changes every day, combating boredom. The best part is the 9Round trainer that makes every workout FUN and as effective as possible with guidance on form and intensity.